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K-TORK Online Privacy Statement

The purpose of this Online Privacy Statement is to inform you about the types of information we gather online about you when you visit ktork.com ("our Site"), how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct, that information.

This Online Privacy Statement may change from time to time, so please check back periodically.

This Statement will explain the following regarding the treatment of data collected on our Site:

1.   Sites covered by this Statement
2.   What information we collect
3.   Why we collect your information
4.   How we use your information
5.   Sharing your information
6.   Your choices
7.   Accessing and changing your information
8.   Use of third-party media and research companies
9.   Protecting your information
10. Links to other Web sites
11. Changes to this statement
12. Contact us

1.   Sites covered by this Statement

This Online Privacy Statement covers the collection and use of data on the ktork.com Web site in the United States. The privacy statements of K-TORK Web sites directed at non-U.S. residents may differ from this Statement to reflect differences in site features and applicable law.   top

2.   What information we collect

The information we collect on our Site generally falls into the following two categories: Personally Identifiable Information and Non-Personally Identifiable Information.   top

Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. The Personally Identifiable Information we collect when you use our Site may include your name, mailing address, phone number, e-mail address, employer, login names, passwords, public postings, prospect email address, and job title. We request Personally Identifiable Information when you order a product or service, participate in certain promotional activities, fill out surveys, and correspond with us. We also collect Personally Identifiable Information when you ask that we send products or information directly to other people; in these cases, we will collect the information you submit about the recipient. It will be clear when you are on a part of our Site that requires personal information, because we will ask you for it and you will have a choice about how we use that information.

Non-Personally Identifiable Information: This refers to information that does not by itself identify a specific individual. The non-personally identifiable data we collect when you visit our Site may include the Uniform Resource Locator ("URL")(1) of the Web site that you came from before visiting our Site, which pages you visit on our Site, which URL you next go to, which browser you used to come to our Site, your Internet Protocol ("IP")(2) address, and any search terms entered on our Site. This Statement also contains more information about how we use other technology to collect this data.

We do not connect the Personally Identifiable Information and Non-Personally Identifiable Information we collect on our Site.   top

3.   Why we collect your information

Our primary goals in collecting information are to provide customers with superior service and to provide all visitors a smooth, efficient, and personalized experience while using our Site. For example, if you purchase products or request information on our Site, we use your Personally Identifiable Information to fill your order or provide the requested information. We use Non-Personally Identifiable Information on an aggregated basis to analyze customer behavior to help us understand how visitors use our Site and to measure interest in the various pages.   top

4.   How we use your information

We gather and use information in a number of ways, including the following:

Surfing: We collect certain Non-Personally Identifiable Information when you visit our Site or click on banner ads for K-TORK products and services. We collect this information to help run our Site more efficiently, to gather broad demographic information, to monitor the level of activity on our Site, and to evaluate the effectiveness of our advertising.

Technical support: We may collect certain information when you request technical support for your K-TORK products. This information is necessary to identify your systems, understand the configuration of the products, diagnose your questions, and provide solutions.

Newsletters and promotional e-mails: We collect Personally Identifiable Information when you ask to receive newsletters, promotional e-mails, and other information. We use this information to provide you the information you request.

Contact information: If you contact us, we may keep a record of your correspondence or comments, including Personally Identifiable Information, in a file specific to you. We use this information to help us provide better service in the event you contact us again.   top

5.   Sharing your information

We do not sell, trade, or rent to others the Personally Identifiable Information we collect online. We will share the Personally Identifiable Information you provide online only with other K-TORK entities and/or businesses that provide services to K-TORK and only for the purposes described above. Where K-TORK engages third parties to perform services on our behalf, we will require them to observe the intent of this Online Privacy Statement.   top

6.   Your choices

K-TORK will not use or share the Personally Identifiable Information collected on our Site in ways unrelated to the purpose for which you provided the information, including those described above, without providing you a choice whether to permit any such unrelated uses. At the time you provide your information, we will offer you a choice as to whether you want to receive further communications about special offers, product information or other marketing messages. If you choose not to receive these communications, we will not use the information you provide for this purpose. You can opt out at any time. All e-mail communications from us, such as newsletters, tell you how to stop receiving them. Please follow these instructions if you no longer wish to receive the e-mail messages.   top

7.   Accessing and changing your information

K-TORK seeks to ensure that your information and preferences are accurate and complete. If you have registered your K-TORK product or created personal profiles online, you may change your information by emailing info@ktork.com and making the request.   top

8.   Use of third-party media and research companies

K-TORK does not run third-party ads on our Site. K-TORK may use third-party media and research companies to place ads for us on other parties' Web sites. When users view Web pages where K-TORK ads appear, our online media and research companies may place "cookies" on the user's computer. These cookies allow the companies to recognize the computer when it is used to return to that site. In this way, our online media and research companies may compile information about ads viewed and the general content of the pages where the ads appear. Over time, this information permits these companies to deliver ads that they believe will be of most interest to the user and to minimize the repetition of ads you see. The cookies placed by these companies do not access or collect any Personally Identifiable Information or enable individual users to be identified. The data is collected exclusively for use in K-TORK's marketing and research. K-TORK does not have access to the cookies that may be placed by the online media and research companies. If you want to prevent these companies from sending and reading cookies on your computer, you will need to visit each company's Web site and request that you be removed from its system.   top

9.   Protecting your information

K-TORK acknowledges your trust and is committed to protecting the information you provide us. To prevent unauthorized access, maintain accuracy, and ensure proper use of information, we have employed physical, electronic, and managerial processes to safeguard and secure the information we collect online.   top

10. Links to other Web sites

Parts of our Site contain links to third-party Web sites for your convenience and information. If you use these links, you will leave the ktork.com Web site. When you access a non-ktork.com Web site, even one that may contain the K-TORK logo, please understand that we do not control the content and are not responsible for the privacy practices of that site. We suggest that you carefully review the privacy policies of each site you visit. This Online Privacy Statement does not cover the information practices of those Web sites linked to our Site. These other sites may send their own cookies to users, collect data, or solicit personal information.   top

11. Changes to this statement

If there are changes or additions to the terms of this Online Privacy Statement, we will post those changes here so that you will always know what information we collect online, how we use it, and what choices you have. Please be sure to check this page before proceeding to use our Site. Regardless of any changes we make to our Online Privacy Statement, we will always use your Personally Identifiable Information in accordance with the version of the Statement in place at the time you provided your information, unless you give your express consent for us to do otherwise.   top

12. Contact us

If you have any questions or concerns about K-TORK's use of your information or about this Online Privacy Statement, please send an e-mail to info@ktork.com.   top


Notes:
1 A URL is the global address of documents and other resources on the World Wide Web. For example, http://www.ktork.com is the URL for K-TORK's U.S. home page.
2 An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.   top

This statement is effective on March 5, 2002.

 

Copyright(c) 2002 K-Tork International, Inc. All rights reserved. Privacy Statement
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pat@controlsintl.com